Honeywell Off Campus Drive 2021 | Software Engineer I | 2019/2020/2021 Batch | Any Graduates

Join Honeywell's One IT team that offers IT support to end users across the globe. You will deliver effective, secure and responsive service to customers and enable them to make informed decisions in a connected way. You will provide contemporary services and work with IT teams and vendors to provide compliant hardware, infrastructure, network, software support and complex problem resolution in a fast paced environment. You will identify root causes and manage escalations as necessary. You will resolve IT issues and guide users through solutions to ensure the highest levels of customer satisfaction.

Key Responsibilities
End to end IT support
Update self-help documents
IT asset set up and decommissioning
Documentation and reporting
Install and upgrade systems and applications
Test fixes, post-resolution follow-up
Participate in audits
Troubleshooting and root cause analysis
Log and track calls and tickets
Maintain equipment stock

YOU MUST HAVE
High school diploma

WE VALUE
Associate’s degree in a computer-related discipline
Client service experience, Bachelor's degree is a plus
Understand networking concepts; servers; LANs/WAN
Experience using help desk call logging system
Excellent customer focus
Conveys information with clarity, ensuring messages are understood across diverse, global teams
Ability to use desktop computer hardware and software knowledge to assess, diagnose, and correct problems for customers
Programming knowledge is a plus
Effectively demonstrates ability to deliver on complex situations or problems without guidance or supervision